Assisted Teleconsultation

Documentation on assisted teleconsultation workflow, appointment scheduling from facility agenda, and integration with Rofim platform

Assisted teleconsultation is similar to a standard TC, however, it is a healthcare professional who takes the appointment and who will initiate the appointment with the patient. The patient does not receive an appointment notification or connection link.

In terms of workflow, the specificity of this type of appointment is having to convey 2 healthcare professionals who will perform the TC appointment together.

Appointment Scheduling on the Facility Agenda

In this case, the appointment is taken from the facility's agenda. This information is sent to Rofim which schedules the appointment in the solution and notifies the users.


Data

Value

Supported format

HL7 2.5 to HL7 2.7

Supported messages (input)

  • SIU 12 for creating appointments and patients in Rofim.
  • SIU 13 for modifying the schedule.
  • SIU 14 for modifying the patient's IPP and IEP on this appointment.
  • SIU 15 for cancelling the appointment

Message type

POST

API link

base_url/tca/siu

This interface allows the integration of appointments and patients in Rofim. It is also possible to modify the schedule or cancel an appointment.

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When an SIU 12 message is received for an unknown patient, they are automatically created. Thus, it is not necessary to set up an ims flow for TC appointment management and patient creation.

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Changing the doctor or service in an already scheduled appointment is not possible. The appointment must be cancelled and then rescheduled.

Patient Demographics Data

Fields not described in this section must conform to the definition provided in the Patient Data / ims flow.

Visit Data

Fields not described in this section must conform to the definition provided in the Visit Data flow.

Appointment Data

The table below details the important data for appointment scheduling:

Data

Field

Format

Required

Comment

Doctor Identifier (RPPS)

AIP.3.1

String

Cond

Doctor performing the TC appointment. Value of AIP.3.1 if the field AIP.3.13='RPPS'. This field is mandatory if AIL.3.9 is absent.

Department or Service

AIL.3.9

String

Cond

Service that will perform the TC appointments. This field is mandatory if the doctor identifier is absent.

Department or Service requesting the appointment

AIL.3.4

String

Yes

Service requesting the TC. This is the Rofim network ID. This field is mandatory.

Appointment Identifier

SCH.2.1

String

Yes

Unique appointment identifier on the hospital side. This field must be used in subsequent calls to identify appointments.

Appointment start date

SCH.11.4

Date/Time

Yes

Date and time of the appointment in HL7 Time Stamp format. When the time zone is not specified, the time zone is considered to be UTC. The appointment date must be in the future.

Appointment reason

AIS.3.1

String

No

Patient IEP

PV1.19.1

String

No

The stay number can be updated later via an SIU13 or SIU14 message. This data is useful for billing.

RPPS or Adeli of the healthcare professional requesting the appointment

PV1.8.1

String

Yes

Value of PV1.8.1 if the field PV1.8.13='RPPS'. This field is mandatory.

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When the field AIL.3.9 is present, then the appointment is created on the corresponding service (and not for a doctor), thus, all the doctors of the service can then perform the appointment with the patient.

Message Examples

TODO
TODO
TODO
TODO

Appointment Scheduling on Rofim

In this case the appointment is taken and confirmed by the parties on Rofim. It is possible to send the appointment information back down to the EHR/Agenda of the facilities of the healthcare professionals concerned by the appointment:

  • To the facility of the healthcare professional who requests the appointment
  • To the facility of the healthcare professional or Network requested for the appointment. In this case, the patient and their IPP are probably unknown. It will be necessary to implement the appropriate business logic to be able to integrate appointments on unknown patients.